About The Windshoppe
There are lots of places to buy a musical instrument, but it's not like picking out a pair of shoes! Call us today and discover the difference when the person you're talking to is a professional musician and music educator who not only has a thorough knowledge of the subject, but has the desire to provide you with all of the information needed to make an informed, intelligent decision.
DBA: The Windplayer
Domain name: The Windshoppe (to avoid conflict with Windplayer Magazine)
Date business opened: 1991
Location: Groveland Twp, Holly, Michigan (adjacent to the Holly Recreation Area)
Business Hours: Locally by appointment - phone or e-mail orders/ information anytime
Specialization: Restoration & sale of name brand brass & woodwind instruments; new instrument sales; brass and woodwind instrument repair.
Owner: Ken Duquaine
Background: Instrument repair technician, college music instructor (University of Michigan-Flint/Mott Community College); former public school band director; professional musician (woodwinds); President Local 542, Flint Federation of Musicians
Degrees earned: BME, MA, EDS
Affiliations: National Education Association; Michigan Education Association, International Association of Jazz Educators; Michigan School Band and Orchestra Association, American Federation of Musicians, NAPBIRT (National Association of Professional Band Instrument Repair Technicians); PROBIRT (Professional Band Instrument RepairTechnicians).
Statement of business philosophy: Since opening our business 18 years ago we have striven to build a reputation based on integrity and customer service. As a music educator I am committed to providing our customers with as much information as possible in order to help them make intelligent, informed choices. We have kept overhead to a minimum in order to maintain the lowest possible pricing structure in both our sales and repair operations. Customer satisfaction is both our goal and our unconditional guarantee. We are proud of the fact that approximately 80% of our business comes from band director and customer referrals.
Our target customer: Our business philosophy and method of operation is geared to serving the customer who is seriously interested in quality, value, and continuing service. We are not in competition with exorbitantly expensive "rent-to-own" programs, dealers who handle cheap off-brand or no-brand foreign imports, or sellers on auction sites such as eBay who have no interest or concern with honesty, quality, or an ongoing service relationship with a potential buyer.